Clinical governance ‘The set of relationships and responsibilities established by a health service organisation between its executive, workforce and stakeholders (including consumers)’ to support safe, quality care (Australian Commission on…
Ethical decision-making Decisions that take into account values, morals and norms New managers in the healthcare system will be faced with multiple and sometimes competing frameworks that guide practice. These…
Leadership ‘A process whereby an individual influences a group of individuals to achieve a common goal’ (Northouse, 2013, p. 5) Management focuses on the organisation of people’s endeavours as they…
Values ‘Underlying attitudes and beliefs that determine individual behaviour’ (Viinamäki, 2012, p. 29) As a leader, it is important to reflect upon questions like the following: Who does your organisation…
Emotional intelligence The ‘ability to recognize the meanings of emotion and their relationships, and to reason and problem-solve on the basis of them’ (Mayer, Caruso & Salovey, 1999, p. 267)…
KEY TERMS Clean Water Act Nonpoint-source pollution Point-source pollution Safe Drinking Water Act The importance of safe drinking water to public health has been clear since John Snow identified polluted…
KEY TERMS Body-mass index (BMI) National Health and Nutrition Examination Survey (NHANES) Obesity Overweight Primary care U.S. Department of Health and Human Services Waist-to-hip ratio (WHR) Throughout evolutionary history, humans…
KEY TERMS Adjusted rate Biopsy Birth rate Congenital Cost–benefit analysis Cost-effectiveness analysis Crude rate False-negative False-positive Fertility rate Gene Mammogram p value Rates Risk assessment Screening Sensitive Significance Specific Statistics…
KEY TERMS Association Case-control studies Cohort study Double-blind Experimental group Epidemic curve Incidence Intervention study Mortality rate Placebo Prevalence Probability Randomized Relative risk This chapter examines epidemiology more closely, defining…
KEY TERMS Agency for Healthcare Research and Quality (AHRQ) Health services research National Committee for Quality Assurance (NCQA) Outcomes research Pap test In the late 1960s and early 1970s, the…
