Professional identity A categorisation and differentiation of a profession When our professional identity is threatened, we tend to fall back on stereotypical and (usually negative) social categorisations of our profession…
Reflection An intentional cognitive process of thought and contemplation regarding an issue and its relationship to one’s own practice, beliefs, values or behaviour Definitions of critical reflection and critical reflective…
Work engagement Psychological and emotional connection of an employee to their work and/or workplace Work engagement is meant to provide ‘positive, fulfilling … work related well-being … to provide engaged,…
Accountability The requirement to account for one’s actions and outcomes to a higher authority; cannot be delegated Responsibility The obligation of ensuring the required task is complete; can be delegated…
Networking A supportive system of sharing information and services among individuals, groups and organisations with a common interest Advances in technology and the proliferation of mobile devices have changed the…
Critical thinking ‘The systematic evaluation or formulation of beliefs or statements, by rational standards’ (Vaughn & MacDonald, 2010, p. 119) that forms the basis of problem-solving, decision-making and emotional intelligence…
Power An agent’s ability to influence the target Relationships of power exist where there is a perceived dependency between two or more people in an organisation. For example, a manager…
Influence Deliberate conduct (either positive or negative) that causes measurable results or effects, which may or may not have been intended, in respect to character, aims, processes and outcomes Strategic…
Clinical governance ‘The set of relationships and responsibilities established by a health service organisation between its executive, workforce and stakeholders (including consumers)’ to support safe, quality care (Australian Commission on…
Ethical decision-making Decisions that take into account values, morals and norms New managers in the healthcare system will be faced with multiple and sometimes competing frameworks that guide practice. These…
