1: A Faster Hospital in Five Days

Jan 10, 2017 by in PHARMACY Comments Off on 1: A Faster Hospital in Five Days

With all the hoopla about healthcare reform, there’s one huge missing piece—healthcare is going to have to get dramatically faster, better, and cheaper to help pay for the changes. Each…

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7: Excel Power Tools for Lean Six Sigma

Jan 10, 2017 by in PHARMACY Comments Off on 7: Excel Power Tools for Lean Six Sigma

While Lean doesn’t require many tools other than a pad of Post-it Notes, Six Sigma thrives on charts, graphs, and diagrams of performance data. At the Institute for Healthcare Improvement…

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4: Reducing Defects with Six Sigma

Jan 10, 2017 by in PHARMACY Comments Off on 4: Reducing Defects with Six Sigma

Using simple charts, I’ve helped teams save millions of dollars and often in just a few days. The concept is over 100 years old. It’s referenced often in every management…

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2: Lean for Accelerated Patient Flow

Jan 10, 2017 by in PHARMACY Comments Off on 2: Lean for Accelerated Patient Flow

Medical educators must begin teaching tomorrow’s doctors to become much better at creating, improving, and managing processes and systems. —CLAYTON M. CHRISTENSEN The agonizingly slow flow of patients through a…

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11: Statistical Tools for Lean Six Sigma

Jan 10, 2017 by in PHARMACY Comments Off on 11: Statistical Tools for Lean Six Sigma

Some tools of Lean Six Sigma aren’t graphical; they’re simply analytical. Sometimes you want to be able to compare two processes or products and learn something about their quality using…

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3: Simple Steps to a Better Hospital

Jan 10, 2017 by in PHARMACY Comments Off on 3: Simple Steps to a Better Hospital

The Institute of Medicine’s To Err Is Human (National Academy Press, 2000) called for a 50 percent reduction in medication errors, but in 2009, Dr. David Bates said, “With respect…

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10: Laser-Focused Process Innovation

Jan 10, 2017 by in PHARMACY Comments Off on 10: Laser-Focused Process Innovation

So far we’ve looked at ways to solve problems with delay, defects, and deviation using the methods and tools of Lean Six Sigma. After Lean Six Sigma teams have sunk…

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8: Is There an Improvement Project in My Data?

Jan 10, 2017 by in PHARMACY Comments Off on 8: Is There an Improvement Project in My Data?

Lean Six Sigma professionals often talk about picking the “low-hanging fruit,” but what if the low-hanging fruit is invisible. I’ve noticed that one of the biggest challenges improvement professionals face…

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12: Change Management

Jan 10, 2017 by in PHARMACY Comments Off on 12: Change Management

Managing performance improvements in a hospital full of patients can seem daunting, but it’s a skill that can be learned. You will make mistakes, but the secret is to learn…

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