3: Simple Steps to a Better Hospital
The Institute of Medicine’s To Err Is Human (National Academy Press, 2000) called for a 50 percent reduction in medication errors, but in 2009, Dr. David Bates said, “With respect…
The Institute of Medicine’s To Err Is Human (National Academy Press, 2000) called for a 50 percent reduction in medication errors, but in 2009, Dr. David Bates said, “With respect…
So far we’ve looked at ways to solve problems with delay, defects, and deviation using the methods and tools of Lean Six Sigma. After Lean Six Sigma teams have sunk…
Lean Six Sigma professionals often talk about picking the “low-hanging fruit,” but what if the low-hanging fruit is invisible. I’ve noticed that one of the biggest challenges improvement professionals face…
Managing performance improvements in a hospital full of patients can seem daunting, but it’s a skill that can be learned. You will make mistakes, but the secret is to learn…
It should come as no surprise that a faster, better hospital will be cheaper to operate and more profitable. When you’re not dealing with all the delays in the emergency…
Every hospital has two “factories”: A “good” factory that delivers patient care. In a hospital, this would be the emergency department (ED), operating room (OR), nursing units, lab, radiology, pharmacy,…
When I first tried to read Eliyahu Goldratt’s book, The Goal: A Process of Ongoing Improvement (North River Press, 1984), I couldn’t get through it. It was about improving throughput…
and FJE Vajda2 (1) Clinical Neurology and Neuropharmacology, University of Queensland, and Honorary Consultant Neurologist, Royal Brisbane and Women’s Hospital, Brisbane, QLD, Australia (2) Department of Medicine and Neurology Director of…
and FJE Vajda2 (1) Clinical Neurology and Neuropharmacology, University of Queensland, and Honorary Consultant Neurologist, Royal Brisbane and Women’s Hospital, Brisbane, QLD, Australia (2) Department of Medicine and Neurology Director of…
and FJE Vajda2 (1) Clinical Neurology and Neuropharmacology, University of Queensland, and Honorary Consultant Neurologist, Royal Brisbane and Women’s Hospital, Brisbane, QLD, Australia (2) Department of Medicine and Neurology Director of…