Chapter 5 Quality Improvement
Clinical Case Problem 1 Quality Matters
An official from one of the insurance companies you participate with sets up an appointment to discuss quality improvement measures you are thinking about implementing in your office. In preparation for the meeting, you review the literature on quality improvement.
Select the best answer to the following questions
1. Among the many possible online Internet sources for information about quality improvement, you find which of the following to be most reliable?
2. One of the products of the National Committee for Quality Assurance that you run across online is HEDIS. Which of the following is true about HEDIS?
3. Examples of HEDIS effectiveness of care measures applicable to family medicine outpatient practice include which of the following?
Clinical Case Problem 2 Improving Practice Quality
After reviewing the literature and reflecting on what you have found, you decide that good physicians should actively learn from their practices. This means taking the time to reflect on your patient care practices, to assimilate new and existing scientific evidence into your care of patients, and always to seek ways to improve patient care.
4. Among the following measures you consider taking in your office practice to improve quality, which has been shown to be most effective?
5. Which of the following is(are) the essential element(s) of high-performing family medicine practices?
Clinical Case Problem 3 Measuring Quality
You decide to implement performance measures in your practice based on evidence of effectiveness targeting several major diseases in your patient population. In this process, you rely on performance measures for ambulatory care derived from the National Quality Forum.

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