Chapter 7 Identification is achieved by directly asking women whether they are experiencing domestic or sexual abuse, encouraging spontaneous disclosure or asking other health care professionals to consider the issue. Asking can be by selective enquiry (on the basis of presentation), routine enquiry (habitual social history) or screening (universal). Ideally, professionals should be encouraged to ask women directly and to promote spontaneous disclosure only as part of a DVA protocol, with local specialist services and referral pathways identified. Recent UK guidance ensures safeguards are in place in general practice to protect safety and confidentiality (see CAADA, 2012). Boxes 7.1–7.3 describe how to ask, giving practical tips. Ask safely Keep confidential Ask sensitively A 43-year-old woman presented with her teenage son as translator. She had multiple symptoms, including shakiness, total body pain and a 3-day history of dysuria (no frequency or nocturia). She wanted antibiotics, which had helped before. The GP asked who lived at home and the son said that Dad had left as his parents are separating. The GP decided not to ask why, as it might have compromised the woman’s safety if abuse was a factor. The GP prescribed antibiotics for a possible urine infection. A follow-up appointment was suggested, including the urine culture result, using a professional advocate to interpret ‘so that [the son] does not have to translate complicated medical information’. The woman and son agreed. The following week, a double appointment was arranged with the professional translator present. The woman reported that she felt better but that abdominal pain persisted. The urine culture was negative. The GP asked why she was separating. The woman disclosed that her husband had been physically violent for many years and was addicted to drugs. The police had been involved and her children were aware. At a third appointment, the GP asked about a previous contraception prescription. The woman said her husband occasionally returned and wanted sex. She was worried he was putting her at risk of sexually transmitted infections (STIs) and was surprised to learn that previous antibiotics would not have treated STIs. On further explanation, she was keen to be tested. Had the GP asked the son why his parents were separating, he might have reported that Dad hit Mum. As he still saw his father, he might then have inadvertently mentioned the GP appointment and disclosure, which could have resulted in Dad challenging Mum or in another violent incident. A 30-year-old woman confided that her new boyfriend did not like her going out with her colleagues. He had hit her after she got drunk at a work Christmas party, saying she needed to be taught a lesson. The GP recorded ‘domestic violence experienced’. A few years later, the couple, now married, attended together for travel vaccinations. The nurse brought up the wife’s files on her computer screen, in view of the patients. The husband saw the entry on his wife’s summary medical record. The wife could not believe that what she had told her GP in confidence had been passed on to her husband. The husband was furious about the accusation and made a formal complaint, demanding the entry be removed from his wife’s notes. Once a DVA protocol is in place and it is safe to proceed, the subject can be broached using open questions and then further explored more directly (see Boxes 7.4 and 7.5). The open question, ‘How are things at home?’ invites the woman to talk unreservedly, preferably without interruption. The woman can curtail the discussion if she wishes. Most are expert at hiding, and will not reveal information until they have assessed your likely reaction. Women should never feel pressured into disclosing current or historic DVA. ‘There were several incidents of violence over the six years… However, there were many more incidents of psychological and emotional abuse that went on even if there was no violence. These were about control and power and diminishing my self-esteem to the point of not being able to see what was going on or trust my own instincts. ‘Because there were fewer incidents of violence, I didn’t consider myself a victim of domestic violence. Only after the violence escalated, when divorce proceedings were started and my ex-husband started losing control over me, and the children witnessed the abuse, did I realise I was a victim and I must do something. ‘If I had been more aware that I was suffering the psychological abuse and emotional abuse, I may have been more able to see what was going on and get the help I needed for me and the children much sooner.’ Source: http://www.bbc.co.uk/news/education-19640257 (last accessed 12 February 2014). The HARK questions (Box 7.7) are structured using a ‘funnelling technique’, starting with less direct questions and ending with more direct ones about physical and sexual violence. As well as facilitating disclosure, this structure emphasises the multiple dimensions of abuse: emotional, physical and sexual. The HARK questions have been validated in a London primary care population and used internationally in research studies. In the UK, they are used in some sexual health and sexual assault services. They have been coded for installation on to many GP computer systems, with configuration of the HARK template as an electronic prompt triggered by specific conditions associated with DVA, such as headache (see Box 7.8). In the IRIS study (see Box 7.8), questions were not recited exactly; instead the template was used as a mnemonic, reminding the clinician to: IRIS is the first European randomised controlled trial of a training support and referral intervention designed to improve the primary health care response to DVA and comprises: The IRIS model can be commissioned for practices; see www.irisdomesticviolence.org.uk (last accessed 12 February 2014).
Identifying Domestic Violence and Abuse
OVERVIEW
How to ask about domestic violence and abuse
Box 7.1 How to ask about DVA
Box 7.2 Case story: avoid compromising a woman’s safety
Lesson
Box 7.3 Case story: how confidentiality can be broken
What to ask
Box 7.4 Initial questions
Box 7.5 Progressively more direct questions
Why ask whether anyone tries to control the woman or what she does?
Box 7.6 Patient testimony
Why ask whether the woman is ever humiliated by anyone?
Why ask whether the woman is afraid of anyone at home?
Box 7.7 HARK questions
Box 7.8 IRIS: the Identification and Referral to Improve Safety trial
Results
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